Marshall County COVID-19 Response Resources

We have compiled a list of resources that are available in our community during these uncertain times, in an effort to make it easier for residents in Marshall County to be connected to the resources and information they need. Please note that we do our best to try to keep this information up-to-date; however, this is not a real time site.

In an effort to provide the most up-to-date, accurate information to our community, if you or your organization are providing services in our area in response to the outbreak, WE URGE YOU, please email us your program/service information at to be added to our database.

2-1-1 First Call for Help: Marshall County residents are encouraged to call 2-1-1 First Call for Help for information and resources available in our community during this outbreak.

2-1-1 operators are trained professionals with experience fielding questions and providing fact-based answers. 2-1-1 connects callers with local community services such as COVID-19 response programs, food, shelter, counseling, employment assistance, senior services, volunteering opportunities and more.

2-1-1 Connects Alabama website: Dial, text, chat and search for specific resources.

2-1-1 COVID-19 Response Resource Directory

Alabama COVID-19 Response Resources - Alabama Governor's Office of  volunteer services.

Governor Kay Ivey amended Safer at Home order to be applied statewide. The order will be effective beginning May 11, 2020. See full order in English and Spanish by clicking here.

For COVID-19 testing sites and hours of operation, call the ADPH 24-hour hotline at 1-888-264-2256 or visit


Get tested by for COVID-19 by Assurance Labs

Lakeside Clinic Patients (Guntersville) - Physicians will be happy to do telehealth visits. Just call 256-582 and they will get it set up for you. Telephone hours are 7:30 am to 4:30 pm Mon-Fri. Your physician will call you back at a set time to discuss your problem. They have nurses stationed out in front of the office helping do as much curbside assistance as possible. Patiens have to wait in their car until their exam room is ready.


Lakeside North will have a drive-thru COVID-19 testing clinic available starting Monday, April 20 for your convenience. It will be located near their office in the MMCN main entrance parking lot, just off AL Hwy 69. Testing will be available 8am-5pm with a 24-hour turnaround on results. For more information and testing please call 256-571-8460 or simply drive up to their satellite office.


BOAZ - United Doctors Family Medical Center is opening a COVID-19 drive-thru testing site.
The center, located at 1860 US-431 North will be open Monday-Friday, starting April 6,  from 8 a.m.-3 p.m., however, they will only be testing a certain number of people each day, so the closing time may adjust if there is a large turnout early in the day. Patients at the site will need to stay in their vehicles at all times with windows rolled up until staff says otherwise. A previous doctor’s order or on-site evaluation by a nurse practitioner is required to receive the order to be tested, since the site will not perform mass testing. Officials said nobody without symptoms of novel coronavirus or close known positive exposures will be tested. Patients will need to present their driver’s license and insurance cards.
Marshall County Health Department is now testing 5 days a week for COVID19. The testing times will be 12:30pm-4:00pm. Must call to schedule testing (256-582-3656).

For testing you MUST BE symptomatic AND one of the following: 1) Be a healthcare worker 2) Age 65 or older 3) Have a pre-existing medical condition or immunosuppressed 4) Have moderate to severe symptoms or worsening symptoms.


If you have any questions about meeting testing criteria or need to call to make an appt - Call 256-582-3656.

Directions for testing will be provided when you arrive at the Health Dept. Please do not get out of your vehicle! Testing will be done while you are in your car at the back of the building. Please bring your ID.



Alabama Department of Public Health toll-free hotline for COVID-19 General Information 1-800-270-7268. 7 am - 9 pm or email  or  VISIT THEIR WEBSITE

ALVOAD Guidelines for Volunteers and Volunteer Organizations During Outbreak




ALBERTVILLE CITY SCHOOLS: Summer Feeding - Albertville Primary/Albertville Elementary School. Curbside Pick up (Breakfast and lunch). May 11th - June/July. Monday, Wednesday and Friday. No charge for 18 years and younger. 11:30 am - 1 pm. Call 256-891-1183 ext. 216 & 217.


Arab City Schools is pleased to continue offering curbside meals for children 18 and younger. The meal program is moving to a 2-week schedule in order to limit the number of times workers and families have to get out. Children will receive 10 breakfast and 10 lunch meals.
If you have already registered your child for the program, you will not need to register again. Please just make note of the changes to the pick-up schedule:
Monday, May 11th
Thank you for your flexibility as we make adjustments. We are doing everything we can to provide meals while keeping our students, families, and ACS family safe. If you have not registered for the meal program and would like to participate, sign up using the link below.


BOAZ: Boaz City School System is now accepting enrollment in this home meal delivery program that will begin in the near future and continue through the end of the school year. The link for the application for registration is: . The deadline for registration is this Friday, April 24 so please apply quickly to secure meal delivery. All students who have received meal benefits during the school year can receive these meals during this time.


ASBURY, BRINDLEE MOUNTAIN and DOUGLAS: The Marshall County school system is partnering up with the YMCA to provide a free lunch and snack starting Monday, April 20th at Brindlee High School, Douglas High School, and Asbury Elementary. This program will be a 5 days a week for thenext 3 months for children form birth - 18. If parent are interested in their children participating, parents need to go online at their child's school and fill our the link with the number of children participating. Please complete the form only once. This will assist us in adequately planning for the number of meals for each school. If there are questions, please contact Dr. Stephanie Wisener at


GRANT: First Baptist Church Grant is offering assistance to the elderly, shut-ins, and those who can't get to the store because of illness. If you need assistance with food or you know someone who does, call 256-728-2246 and leave your name and number. Someone will get back to you, and the church will make arrangements to get you the food you need.


GUNTERSVILLE: Each Wednesday at Guntersville Middle School (rear carline) for the month of May. Food will be available for pickup for all students in Guntersville City Schoolsl (Pre-k to 12). Please make arrangements to pick up between 8 am and 11 am each Wednesday morning in May. If you need assistance, please contact Julia Covington at


TESA ARAB:  Call first 256-931-2466. Monday and Tuesday food given out from 10 am to 1 pm or until it runs out.

TESA ALBERTVILLE:  Wednesday and Friday.  217 South Cahill Rd  256-891-2430.

CONNECT KITCHEN: 149 S. Main Street, Arab. Drive thru Thursdays 5:45 to 6:00pm

Seniors reciving Meals on Wheels through Council on Aging may see an adjustment as volunteers might be delivering more frozen meals to reduce delivery times, but food delivery will continue. They are still accepting new applicants.

Telamon Corporation (nonprofit funded by the US Department of Labor) is offering emergency nutrition assistance. They assist eligible participants with Walmart Prepaid Cards. Criteria to qualify for this service is to have worked in the agriculture for the last two years or still working in agriculture. Chicken plants are included in the agricultural area. For more information, contact Sandra Heath 205-446-3162 or Daniella Arriaga 205-505-0187. Also offer assistance with gasoline. Taking applications via phone. Click here to view flyer.

Alabama food stamp recipients can now buy food online through Amazon.


ALABAMA SCHOOL CHILDREN - Funds began to be transferred to EBT cards this week for those families who already quality for SNAP. However, for those families whose children qualify for free lunch, but do not otherwise qualify for SNAP, they will receive new cards. This process has begun but it will take 3-5 weeks to complete.

PLEASE NOTE: Parents will receive information from DHR within 3-5 weeks. Parents should not call DHR during that time frame to request a card.

Households that would normally be considered ineligible for SNAP due to the household’s income will receive a P-EBT letter notifying them of eligibility and program provisions. These households may then verify their information provided by ALSDE and elect to participate in the P-EBT program. Households that choose to participate will be issued an EBT card and other pertinent information regarding EBT card use and choosing a Personal Identification Number (PIN).

This is a multi-phase project that is expected to take several weeks to complete. After May 31st households who did not receive P-EBT and believe that they were eligible and possibly omitted during the automation process, may contact DHR P-EBT Customer Service at: 1-800-410-5827 or email DHR with inquiries at:

P-EBT Rollout:

Phase 1: Families that are currently enrolled in SNAP and have a child receiving a free or reduced-price school meal as a participant in the National School Lunch Program.

Phase 2: Alabama children whose families are not currently active SNAP recipients but are eligible for free or reduced-price school meals based on the family's income. Those recipients will receive their new P-EBT cards in the mail over the next few weeks.

Phase 3: This group includes students who attend a community eligible school (Asbury) but are not otherwise income-eligible for free or reduced-price school meals.

There is no application for the P-EBT benefit. Those eligible are already on file with the Alabama State Department of Education (ALSDE). DHR is utilizing the ALSDE data to identify eligible households for the benefit.

This is a multi-phase project that is expected to take several weeks to complete. After May 31st households who did not receive P-EBT and believe that they were eligible and possibly omitted during the automation process, may contact DHR
P-EBT Customer Service at: 1-800-410-5827.


FamilyWize Prescription Saving Cards - These are free and available to everyone in our community. Use these to save on prescriptions, as your pharmacy to include the FamilyWize discount by providing the following information (there is no need to have a physical card).

BIN: 610194      CARD: FW100     Group ID: FW100      PCN: FW

CVS & Walgreesn are providing free delivery of prescription medications. 

Public Transportation in Marshall County is closed this week.

Dialysis is open.

TAX DEADLINE EXTENDED TO JULY 15 - The Revenue Commissioner reported that Alabama will follow the federal timeline on filing taxes and delay individual income tax, corporate income tax, financial institutions excise tax and business privilege tax until July 15, 2020. Please visit and scroll to the bottom to gainmore infomration and how it might pertain to you. See press release.

The Department of Senior Services is diligently working to make sure seniors have food and other necessary items. If you need to reach this department, please call 1-800-243-5463.

COMCAST 60-Day COVID-19 Plan: Free Xfinity Wi-Fi hotspots across the U.S. available to anyone who needs them.

If students don't have access to internet, they can call 1-844-488-8398 during the school shutdown for free internet from Spectrum.

ARAB CITY SCHOOLS: Otelco and Charter Spectrum are offering FREE high-speed internet services for 60 days to qualifying families. The offer is available to new customers whose children qualify for free or reduced lunch. The free access begins on March 16, 2020 and will remain free for 60 days. If you need verification of your child's lunch status, please email or call 256-931-9260.

Online AA Meetings During Outbreak

Social Security Administration: All offices are closed, find info on how to get what you need during the crisis.

Masks for Marshall County: Instruction on how to make a mask can be found here. Drive thru drop off locations are First Baptist Church of Guntersville and First Baptist Church of Boaz on April 4, 10 am to 1 pm. If your healthcare or first responder organization would like to requests masks, please email

UNEMPLOYMENT: Facebook Group for North Alabama's dislocated workers to connect with essential businesses North AlabamaWorks is launching a resource network for the North Alabama region, to connect essential businesses that are hiring with skilled workers who find themselves unemployed due to effects of COVID-19. Join Facebook group: COVID-19 Dislocated Workers of North AlabamaWorks. has a regularly updated list of community resources, which includes everything from food resources, to online learning opportunities for kids, COVID-19 testing sites, and charitable giving opportunities to at-risk workers. CLICK HERE to access information.

FREE WI-FI SPOTS: Below is an updated list of the free Internet Access Hotspot locations that are available to use now:

•Albertville Farmer's Market Parking Lot: 314 Sand Mountain Drive, Albertville, AL 35950

•Boaz Outlet Center-Trinkets N’ Treasures: 425 McCleskey Drive, Boaz, AL 35957

•Crossville City Hall: 14521 AL-68, Crossville, AL 35962

•Guntersville Chamber of Commerce: 200 Gunter Ave, Guntersville, AL 35976



Albertville Chamber of Commerce

Arab Chamber of Commerce

Boaz Chamber of Commerce

Guntersville Chamber of Commerce



The Advertiser Gleam

The Arab Tribune

The Sand Mountain Reporter











Albertville City Schools

Arab City Schools

Boaz City Schools

Guntersville City Schools

Marshall County Schools


Marshall County Health Department (256) 582-3174 (Food Stamps, WIC, home care services, etc.) - Department of Human Resources (DHR) is open but some staff are working remotely. Everyone is encouraged to handle any business posible by phone but offices are open 8am - 4:30 pm. Child and Adult abuse reports are still being received and investigated. Food Assistance applications can be made at Child support application packets are on the table right when you go in the lobby at DHR. Applicants may also request packets by calling 256-571-4824 and one will be mailed. Please mail the completed pakces back to their office or they may be dropped off. The packets will be checked later and if additional information or a fee needs to be paid, applicatns will be notified by mail. They are not conducting face to face interviews at this time. All court dates have been delayed at this time.



Alabama Department of Public Health

Alabama Department of Public Health Emergency Orders

Alabama Department of Labor

Veterans Affairs in Alabama

COVID-19-Related Emergency Actions of Alabama State Agencies: 

Department of Labor Unemployment Benefits FAQ:

Alabama workers who are not able to work due to COVID-19 will be
eligible to file for unemployment benefits: 

Disaster Loan Assistance (Federal Disaster Loans for Businesses,
Private Nonprofits, Homeowners, and Renters): or call SBA's Customer Service Center at 1-800-659-2955. Individuals who are deaf or hard-of hearing may call 1-800-877-8339. Dealine for application is December 21, 2020.

Small Business Administration (SBA) Alabama District Office:


Centers for Diasease Control and Prevention: Up-to-date information about COVID-19 outbreak.

CDC - Coronavirus (COVID-19):

CDC - What to do if you are sick:

CDC - How to Protect Yourself:

AL.COM - How to help & how to get help - Lists of lots of resources.




U.S. Small Business Administration Loan Press Release

U.S. Small Business Administration Fact Sheet - Economic Disaster Loan

U.S. Small Business Administration Loan Press Release (Spanish)

U.S. Small Business Administration Fact Sheet - Economic Disaster Loan (Spanish)

If you're a small business in need of help, please visit and click on the floating banner at the top of the page. The application is fully digital to help expedite the process.

Operation HOPE to Provide Virtual Financial Recovery Support to Individuals and Small Businesses Affected by COVID-19. Hope Crisis Hotine - 1-888-388-4673 - and virtual counseling centers will help clients mitigate credit issues, develop emergency budgets, communicate with creditors, obtain SBA loans, negotiate with mortgage services for foreclosure prevention. Services are free of charge.

DISASTER LOAN APPLICATION and PPP WEBINAR: The Alabama SBDC is hosting three webinars this week regarding the updated process for applying for the SBA Economic Injury Disaster Loan, the $10k forgivable advance, and the new Paycheck Protection Program (PPP). Each webinar is limited to the first 1000 participants.

Wednesday, April 1st at 4pm

Thursday, April 2nd at 4pm

Friday, April 3rd at 4pm

Governor Ivey Small Business Letter April 1, 2020

Governor Ivey PPP Borrower Information Fact Sheet


SCAMS: Be wary of predatory, fraudulent schemes at this time. In coordination with the Department of Justice, Attorney General William Barr has directed U.S. Attorneys to prioritize the investigation and prosecution of Coronavirus fraud schemes. U.S. Attorney Jay E. Town today urged the public to report suspected fraud schemes related to COVID-19 (the Coronavirus) by calling the National Center for Disaster Fraud (NCDF) hotline (1-866-720-5721) or to the NCDF e-mail address

Some examples of these schemes include: 
Individuals and businesses selling fake cures for COVID-19 online and engaging in other forms of fraud.
Phishing emails from entities posing as the World Health Organization or the Centers for Disease Control and Prevention. 
Malicious websites and apps that appear to share Coronavirus-related information to gain and lock access to your devices until payment is received. 
Seeking donations fraudulently for illegitimate or non-existent charitable organizations. 
Medical providers obtaining patient information for COVID-19 testing and then using that information to fraudulently bill for other tests and procedures.